Questions & Answers
Frequently Asked Questions
Straight answers about our Supercentres, financing, selling or trading your RV, and looking after it once it is yours.
Shopping & Locations
Where are your locations?
We have 10 Supercentres across British Columbia, Alberta and Saskatchewan: Langley, Cowichan Valley, Parksville, West Kelowna, Airdrie, Edmonton, Grande Prairie, Martensville, Watrous and Weyburn. Each one has sales, parts and a service shop under the same roof. The Locations page has every store’s address, phone numbers and hours.
See all locationsWhat types of RVs do you sell?
New and used travel trailers, fifth wheels, toy haulers, truck campers, and Class A, B and C motorhomes. One of our locations has it on the lot, with a team that knows how it is put together.
Browse RVs for saleHow do I know what my vehicle can tow?
Use our towing capacity guide to find your vehicle’s towing capacity rating, then filter our inventory down to RVs you can tow. Having the right tow vehicle and RV combination is what gets you down the road safely.
Towing capacity guideFinancing
Can I finance an RV with you?
Yes. We work with all the major banks and credit unions, and your application goes to the lenders we deal with so we can come back with the best program you qualify for. Because we place a lot of volume, we can often find a lender for a situation a single bank would turn down on its own.
RV financingWill checking my financing options affect my credit?
Starting a pre-approval is a soft credit check with no impact to your score, so you can see where you stand before you shop. You can also go straight to the full application.
Start a pre-approvalSelling & Trading
Can I trade in my current RV?
Yes. Send us the details of your RV, we appraise it, and that value goes straight against whatever you move into next.
Value your tradeWill you buy my RV outright?
Yes. Tell us about your RV (year, make, model, condition and any upgrades), which takes about two minutes. Our team reviews the details and comes back with a real offer, and you decide from there.
Sell your RVCan you sell my RV for me on consignment?
Yes. We inspect, clean and photograph your RV, list it on the largest RV marketplaces in Canada, and show it 7 days a week. We handle the paperwork, offer the buyer financing through local banks, satisfy your bank loan, and write you a cheque once it sells.
How consignment worksService & Parts
Do you service RVs?
Yes. Every Supercentre has a service shop, so the people who sell you an RV are the same people who look after it. Use the online service inquiry form to book a maintenance visit, or just describe what the RV is doing and we will come back with what we think it needs.
Book a service appointmentDo you offer mobile RV service?
Yes, in British Columbia. Our on-site mobile service covers Langley, Cowichan Valley and Kelowna, for appliances, air conditioners, water heaters, slide-outs, winterizing and de-winterizing, batteries, electrical and insurance repairs.
Mobile RV serviceDo you do RV body and collision repair?
Yes. Langley and Cowichan Valley each have a full body shop on site, and the Langley paint booth is 50 feet long, big enough for a full-size coach. For insurance repairs we deal with your adjuster directly, so you are not relaying messages between the shop and the insurance company.
Body repair and paintDo you handle warranty work?
Yes. We handle warranty work for every motorhome and travel trailer brand we carry, which saves you chasing a manufacturer yourself.
Can you ship RV parts?
Yes. We can ship the parts you need, where you need them. Special orders are welcome too, so if you need a hard-to-find part, send us a parts request.
Request a partCan I pay an invoice online?
Yes. Parts, service and deposit invoices for any of our 10 Supercentres can be paid online. Have your invoice number and the exact amount ready, and a receipt is emailed to you as soon as the payment clears.
Pay an invoice